LEGAL REFERENCE

Your Privacy Matters to Us

We keep your account details, payment information and gaming activity secure. This policy explains exactly how we collect, use and protect your data when you open an account...

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rajavegas Your Privacy Matters to Us

Privacy Policy Overview

rajavegas operates under Indonesian data protection standards and regional compliance frameworks. We collect personal information — your name, email, phone number and payment details — only to set up your account, process deposits via DANA, OVO, GoPay and QRIS, and deliver our casino, slots and sportsbook services. Your data stays encrypted and is never sold to third parties. We use cookies to

remember your preferences and keep you logged in securely. Where local law permits, we may contact you about promotions; you can opt out anytime. This policy applies across all rajavegas platforms and devices.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? We're Here

Email Support Send privacy concerns to our data team. We respond within 24 hours with clear answers about how your information is handled.
Live Chat Chat with our support team directly from your account dashboard. Ask about data requests, deletion or any privacy topic.
Account Settings Manage your privacy preferences, communication opt-outs and data visibility directly in your account control panel.
REVIEW SIGNALS

Why Your Privacy Is Secure

Encryption Standard

All data travels over SSL/TLS encryption. Your payment details and account credentials are protected with industry-grade security protocols.

No Third-Party Sales

We never sell your personal information to advertisers, brokers or external companies. Your data stays within rajavegas.

Regular Audits

Our security team conducts quarterly reviews of data handling practices to catch and fix vulnerabilities before they affect you.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations meet strict data-sharing agreements. We verify their compliance annually.

Transparent Logging

We log who accesses your account and when. You can review login history and device activity in your security dashboard.

Deletion Rights

Request account closure and data removal anytime. We purge your information within 30 days, except where law requires retention.

Consistency Across rajavegas

Mobile & Desktop
Same privacy protections whether you access rajavegas on your phone or computer. Data handling is identical across all platforms.
Live Casino & Slots
Your privacy policy applies to every game room — live tables, slot lobbies and sportsbook markets all follow the same data rules.
DANA, OVO, GoPay, QRIS
Payment method doesn't change your privacy rights. All e-wallets and QRIS transfers use the same encryption and fraud protection.
Account Linking
If you link multiple accounts or devices, we treat them as one profile for privacy purposes. Your data stays unified and secure.
Promotional Contact
Whether you opt in to emails or SMS, we apply the same consent rules. Unsubscribe anytime without losing account access.
Dispute Resolution
Privacy complaints follow the same process across all rajavegas services. We investigate and respond consistently within 14 days.
Policy Updates
When we change this policy, we notify you via email and in-account message. You can review the full history of changes anytime.
PLATFORM SNAPSHOT

What This Policy Covers

01
Account Registration We collect your name, email, phone and ID details to verify your identity and set up your account securely.
02
Payment Processing Your DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We never store full card or wallet credentials on our servers.
03
Gaming Activity We log your bets, wins and game history to calculate rewards, detect fraud and comply with local gaming regulations.
04
Device & Location We track your device type, IP address and approximate location to prevent unauthorized access and flag suspicious login attempts.
05
Communication Preferences We store your email and SMS opt-in status so we only contact you the way you want. Change preferences anytime in settings.
06
Cookies & Analytics We use cookies to remember your login, language and game preferences. Analytics help us improve your experience without identifying you personally.

Privacy Policy FAQs

We retain your account data while your account is active. After closure, we keep records for 7 years to comply with Indonesian financial regulations, then delete everything. You can request earlier deletion where law permits.

Yes. Go to Account Settings > Privacy & Data, then select 'Download My Data'. We'll email you a complete file of your personal information, gaming history and payment records within 5 business days.

No. We never sell your data. We only share information with payment partners (DANA, OVO, GoPay, QRIS) to process your deposits, and with regulators if required by law. All partners sign strict confidentiality agreements.

We notify you immediately via email and in-account alert. We work with cybersecurity experts to contain the breach, reset your password and monitor your account for fraud. You can request free credit monitoring if needed.

Click 'Unsubscribe' at the bottom of any email, or go to Account Settings > Communication Preferences and toggle off email promotions. You'll stay subscribed to account alerts and transaction receipts.

Yes. All QRIS, DANA, OVO and GoPay transactions use 256-bit SSL encryption. Your payment details never touch our servers directly — they're processed through secure payment gateways only.

Yes. Request account closure in Settings > Account > Close Account. We'll delete your personal data within 30 days, except transaction records we must keep for regulatory compliance in supported regions.